“We’ve been taught for years from a number of different sources that that was absolutely what could happen with the fentanyl exposure,” she said. The final product was edited and included interviews with the deputy and his partner. The deputy’s partner believed he was overdosing, she said, and the department believed that the release of body camera footage was a public service that would drive home how dangerous fentanyl is. Martinez also said the episode had been an educational one for the department, which now trying to build better partnerships with the medical community. It was still available on the department’s YouTube channel this week and has more than 5.3 million views since August.
Martinez said the video had since been taken down. They accused San Diego’s sheriff of contributing to that hysteria. The video has been widely discredited by public health experts, toxicologists and doctors who said the widespread hysteria over handling fentanyl harmed the ability of police and first responders to treat people who do overdose. She’s running to replace her boss, Bill Gore. Martinez’s public comments about the video came during a debate among the three candidates for sheriff Thursday as part of Voice of San Diego’s Politifest. Undersheriff Kelly Martinez, the second in command at the San Diego County Sheriff’s department, said she was sorry if a viral video of a deputy supposedly overdosing from fentanyl hurt the department’s credibility.
In response to the audit, city officials agreed to provide customers with details beyond just saying the case is closed.Sheriff's No. A sampling by auditors estimated that 19 percent of requests receive a false “closed” message. The audit says that’s often because the problem is on private property or land located in another city, or because a fix is planned as part of a larger upcoming project. Typically, city officials have marked the case closed because nothing can immediately be done. The audit says a key factor in low satisfaction ratings are the app frequently telling customers that their case is “closed” when the problem hasn’t actually been solved. Meanwhile, overall customer satisfaction fell from 3.4 to 3.1 on a scale of 1 to 5. The audit comes as the number of annual reports to the Get It Done app has nearly doubled since 2018, primarily because city officials have expanded the different types of problems that can be reported to more than 60. Of the 10 most populated cities in California, only San Diego, Long Beach and Bakersfield lack such systems. Of the 10 most populated cities in the nation, only San Diego and Phoenix don’t have 311 systems. Many cities launched 311 systems in the 1990s, Hanau said.
GET IT DONE SAN DIEGO SCREENSHOTS CODE
Understaffing and mismanagement have significantly slowed San Diego’s investigations into leaking sewage, illegal fences, barking dogs and other code violations across the city, according to a new audit released June 9. News New audit blames understaffing and mismanagement for large backlog of San Diego code investigations “But the solution is not to perpetuate a situation that makes it harder for people with limited English proficiency or limited tech expertise and resources to access city services,” Hanau said.Ĭity officials could work on a plan for creating a 311 system while simultaneously boosting the city’s ability to handle more complaints efficiently, he said. “Done out of order, the city would be providing better access to a broken system, where customers are able to report issues in more ways but where no resources have been allocated to improve how quickly or effectively those issues are resolved,” wrote Kirby Brady, the city’s chief innovation officer.Ĭity Auditor Andy Hanau said concerns about San Diego being flooded with too many complaints to handle are legitimate.
Officials said they need to improve city services and the capacity to respond to complaints before confronting what they expect would be a sharp increase in the number of complaints coming in. Politics San Diego expanding Get it Done tipster app, streamlining efforts to reduce backlogĬity also launching equity study, making changes to avoid false “closed” reports for complaintsĬity officials rejected the audit’s recommendation to establish a 311 system, contending that a central phone line for complaints would further erode customer satisfaction by making it easier to submit complaints the city can’t quickly solve.
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